Where can I find your old packaging and old recipes?
You can still find them on Amazon until June 2025 and in select stores across the U.S. But hurry—once they're gone, they're gone for good!

Do you have any offers or coupons?
We love surprising our fans with fun ways to enjoy more Natural Heaven! Sign up for email updates on our website to receive special offers, stay informed about new products, and join us on our journey toward healthy, delicious eating.

Where is Natural Heaven Rice and Pasta made?
All our products are produced in Ecuador, where we’ve spent decades perfecting sustainable growing practices with hearts of palm.

Where can I buy Natural Heaven?
Our products are available on our website, Amazon, and in select grocery stores across the U.S. 

Where does Natural Heaven ship?
We currently ship to the U.S. You can check our Shipping Policy page for more information.

Do you offer options for foodservice?
Yes! We provide foodservice options for restaurants and caterers. Contact us directly for more information on bulk orders and custom solutions.

What are hearts of palm?
Hearts of palm is a nutrient-packed vegetable that comes from the inner part of palm trees. It’s the perfect low-carb, plant-based alternative for pasta and rice.

What are the ingredients?
Visit each product page for detailed ingredient information! At Natural Heaven, we’re dedicated to providing healthier alternatives you can trust for yourself and your loved ones. Some of our products, like our Hearts of Palm pasta, contain only ONE simple ingredient! Click here to view our products.

Where can I find the nutrition facts?
You can find the nutrition facts under the Nutrition Facts section on each product page, as well as on the product packaging.

What is the expiration date?
Most of our products expire 2 years from the production date. Always check the packaging for exact details!

What are the ingredients?
Our pastas and brown rice are made from hearts of palm.
The white rice contains hearts of palm, sea salt, and malic acid.

Where can I find the nutrition facts?
You can find the nutrition facts under the Nutrition Facts section on each product page, as well as on the product packaging.

Does Natural Heaven contain gluten?
No, our products are 100% gluten-free.

I'm allergic. Do you share production lines?
We only produce hearts of palm products, so our production lines are free from nuts and other common allergens.

Are the prepared meals gluten-free and keto-friendly?
Absolutely! All our prepared meals are gluten-free, low-carb, and perfect for keto and plant-based diets.

Do the prepared meals contain any preservatives?
No, our meals are made with clean ingredients and do not contain any artificial preservatives.

Are the hearts of palm sustainable?
Yes! Sustainability is at the core of everything we do, and we're continually working to improve our practices. Visit our About page to learn more about our commitment to responsible sourcing.

Is Natural Heaven deforesting and killing precious life?
Not at all. We harvest hearts of palm by cutting only a single part of the tree, allowing it to continue growing—so the tree is never killed. In fact, we've planted many of these trees ourselves and work closely with small farmers who follow sustainable, eco-friendly practices.

Is the packaging microwave-safe for the food?
Yes, the packaging is microwave-safe, making it incredibly convenient for busy lifestyles. You can enjoy your delicious ready-to-eat meal in just a few minutes. No need for extra dishes or complicated prep. Simply pop it in the microwave, heat, and it’s ready to enjoy. It’s the perfect time-saving solution for anyone who wants a quick, tasty, and hassle-free meal without compromising on quality or flavor. Always check the packaging for details on cooking methods.

Is the packaging easy to open or tear without needing scissors?
Yes, the packaging is designed to be easy to tear open, no extra tools needed. Whether you're at home, at the office, you can enjoy your meal quickly and effortlessly. The easy-tear design makes mealtime even more convenient, so you can focus on enjoying your food without the struggle of hard-to-open packaging.

Any tips for cooking Natural Heaven rice and pasta?
Here are a few tips to get the best out of our products:

Pasta: Mix with your favorite sauce for a perfect meal.

Rice: Add it directly to stir-fries or bowls for a quick, healthy dish.

Creamy Mash: Top with herbs or spices for extra flavor.

How do I prepare Natural Heaven products?
Most of our products are ready in just 1 minute in the microwave—simply tear open the pouch first. You can also heat them on the stove for about 4 minutes. Please refer to the packaging for specific instructions, as our Lasagna, as an example, has its own unique preparation method.

Can I bake Natural Heaven products?
Yes! You can bake our lasagna sheets and rice alternatives in your favorite casseroles or baked dishes. Follow your recipe’s instructions, and our products will fit perfectly.