Find the answers to your questions
We understand that many people who are looking for low-carb options are also seeking the taste and texture of traditional pasta and rice.
That's why we take great care in slicing and trimming our hearts of palm to perfection, to create a consistency that's as close as possible to the "real deal."
Our pasta and rice alternatives have a slightly pronounced flavor that pairs well with seasonings and sauces, offering a delicious and healthy alternative that's also gluten-free and low in calories.
Our Pastas and Brown Rice are made 100% out of Hearts of Palm only.
While the White Rice and Creamy Mash contains Hearts of Palm, Sea Salt and Malic Acid.
Absolutely! We take pride in using only Hearts of Palm, that's why we've dedicated a production line exclusively for our Hearts of Palm-based products, ensuring that they are entirely grain-free.
You can keep it in the pantry until the expiration date. Once opened, we suggest refrigerating the product for up to three days and consuming it within a week to maintain its delicious flavor and freshness.
We recommend enjoying our products fresh for the best taste and texture. While freezing can affect their flavor and consistency, we understand that it's sometimes necessary to extend their shelf life. If you do freeze them, be sure to follow proper techniques when freezing and defrosting to help preserve their quality.
The regular package comes with 6 units of any of our products. We also have single units available to purchase.
The only Natural Heaven's product that may contain an allergen ingredient is our Prepared Meal Szechuan. In this case, soy sauce.
But you can always contact our team to be sure.
Yes, our Hearts of Palm are sustainably sourced from the Bactris Gasipaes species using a technique that encourages new growth and helps preserve the rainforest and its ecosystems. We are committed to sustainability and supporting local communities, with most of our Hearts of Palm being sourced from smallholders, which helps to bolster the local economy. When you choose Natural Heaven, you're not just choosing a delicious and nutritious product - you're also making a positive impact on the planet and the people who call it home.
- Use the code WELCOME15 and get 15%off your first purchase on our website.
- The amazing thing about purchasing from our website is that you can self-track your parcels. You just have to click the green button on the right bottom of the page and send us a message.
- Or if you prefer to buy in person, click here to find a store near you.
The answer is no! Our food is truly wheat-free, with no negative effects in your guts and immune system and is entirely celiac recommended.
Yes, our products are kosher certified by OU Kosher.
We believe that cooking should be easy and stress-free, but ultimately, the choice to rinse or boil the Hearts of Palm pasta and rice is up to personal preference. All the prepared meals and creamy mash does not need to be rinsed.
Rinsing our Hearts of Palm not only helps remove any excess brine or liquid that may be on the product, but it can also elevate the overall flavor and texture of your dish. By doing so, you'll allow the seasoning to fully integrate and adjust to the food, creating a mouthwatering medley of flavors and aromas that's sure to delight your senses.
- Gently remove the rice from the bag and warm for 2 minutes on medium heat;
- Add 2 tbsp of unsalted butter or cooking oil;
- Season it and warm additional 2 minutes on medium heat;
- Enjoy your low-carb dish!
- Remove the pasta from the bag;
- Mix it with your favorite sauce;
- Heat it for 4 minutes;
- It's ready to serve!
- Gently remove your creamy mash from the bag;
- Add 2 tbsp of unsalted butter or cooking oil and season it;
- Heat it for 4 minutes;
- Enjoy your low-carb dish!
The order is fulfilled within 2 business days, at most.
All customers are notified by email, so they are fully updated about all the shipment progress in every stages up to delivery.
Natural Heaven Fulfillment Center working hours are Monday to Friday 09am to 05pm.
All orders estimated time for delivery are under a service level agreement up to 5-8 business days.
Orders amount $0,01 up to $21.99 (5-8 business days)
Orders amount $21.99 up to $59,99 (5-8 business days)
Orders amount $60.00 and up (5-8 business days)
We don't offer local pickup and only deliver orders to US territory.
It's all right we get it, no hard feelings at all. You consider that our foods are not made for you and we will try our best to not make it personal, it's so amazing that at least you have taken a step forward.
But if somehow you are still wondering about the other roads available to explore, feel free to raise your hands and call our team for more learnings, cook directions, easy recipes.
The eligibility criteria for you to apply for a refund is to submit your request within 30 days from the date of purchase additionally, only requests presented exclusively by the holder of purchase will be taken and processed, for that purpose just sent us the original purchase notification which has been sent by email or SMS.
Do you meet the above conditions? Reach out to provide the order number. Once we receive your request you can expect to receive a follow-up within 6-12 hours.
Please do not send any screenshots or confidential data disclosing your bank statement or credit card bill.
Customer Service 📞 (321) 450-8517 on weekdays from 09 am to 05 pm.
Feel comfortable by knowing what
our customers are saying
Hearts of Palm pasta is my new favorite! Tossed in pan with olive oil, garlic, cherry tomatoes, fresh spinach, fresh basil, and grated parmesan. I added some rotisserie chicken. My husband didn't even realize it wasn't regular angel hair pasta. It was only a couple of points per serving for little bit of olive oil and parmesan. So easy and tasty!
To be perfectly honest I was quite skeptical about the Hearts of Palm White Rice. It just didn't compute in my mind. However, the amount of carbs in regular rice was more than I wanted so I thought what the heck I'll give it a try. I prepared it as directed and added some salsa chicken that I had made in my InstantPot and it was delicious! Even better than when made with regular rice! I am excited now to try it with other combinations and have no reason to believe that it wouldn't work as well. The texture is amazing. Get some!
I BrowNeed These!
These things are the perfect amount of crispy, delicious, and nutritious.
I enjoy eating the spaghetti knowing it has less carbs and the taste is great
Absolutely love the brown and white rice. From soup to sides, its a perfect addition to any meal!!
Great product, very easy to make, very low in carbs and calories and very healthy. Prefer this to spaghetti squash.
See all the clean and plant-based ingredients plus nutrition
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